Users’ (referred to as “you” throughout this Privacy Policy) privacy is important to 7-Eleven Canada Inc. (“7-ELEVEN”).  7-ELEVEN cares about how your information is collected, used and disclosed and is committed to protecting your privacy online.

This privacy policy (the “Privacy Policy”) describes how 7-ELEVEN collects, protects, uses and discloses information collected about you.

Application of Privacy Policy

The Privacy Policy applies only to personal information collected about you by 7-ELEVEN through the Website and online promotions.  The Privacy Policy does not apply to personal information in 7-ELEVEN’s possession or control that it obtains through in person visits to 7-ELEVEN or other personal contacts with 7-ELEVEN representatives.  

The Website may contain links to third party websites (the “Links”) that are not controlled or operated by 7-ELEVEN.  The Privacy Policy does not apply to any of the Links and 7-ELEVEN is not responsible for the privacy practices of any Links operators.  To determine how your information will be treated when accessing or using the Links, you must read the privacy policy, if any, of each of the Links.

Acceptance of the Privacy Policy and any revisions thereto

By accessing or using the Website you agree to accept the Privacy Policy.  If you do not accept the terms of the Privacy Policy you must not access or use the Website.

7-ELEVEN may, at any time without notice or liability, revise the Privacy Policy by updating this posting.  You should periodically revisit this posting to review any revisions to this Privacy Policy.  If any revision is not acceptable to you, you must cease accessing and using the Website.  If you continue to access or use the Website after any revisions are posted you will be deemed to have accepted those revisions.

Collection of Information

“Personal information” means any information that identifies you as an individual other than your job title and business contact information.

7-ELEVEN collects personal information when you choose to register for an account, request information or assistance, enter contests administered by or involving 7-ELEVEN, or provide feedback through the Website.  The personal information collected will depend on the purpose for which it is used, but may include (without limitation): your first name, last name, email address, cell number, postal code, and age.  7-ELEVEN also collects non-personal information each time you access or use the Website.  The non-personal information 7-ELEVEN collects includes your URL, IP address, browser and operating system information, and the location (country and province) where your server is located.

7-ELEVEN uses “cookie” technology to track user preferences and activities on the Website.  Cookies are small amounts of data that are transferred from 7-ELEVEN’s server to your computer’s hard drive for record-keeping purposes.  Cookies may store a variety of non-personal information about how you use the Website.  If you do not wish to accept cookies, you have the option of blocking or disabling cookies.  However, please be aware that you will be unable to place orders using the Website if you do block or disable 7-ELEVEN’s cookies.

Choice and Opt-Out Options

7-ELEVEN does not collect your personal information unless you choose to provide it.  If you do not wish to have 7-ELEVEN collect your personal information, you must not register for an account, enter contests, request information or assistance, or provide feedback through the Website.

If you establish an account through the Website, you have the option of receiving emails and text based messages regarding special offers and updates about products and services.  You may decline or unsubscribe from such communications at any time by contacting us at slurpee.canada@7-11.com or unsubscribing from our next email or text based communication.

Use of Personal Information

7-ELEVEN may use your personal information for (a) providing any requested information and resolving problems; (b) providing promotional information; (c) administering contests sponsored by 7-ELEVEN or contests in which 7-ELEVEN participates; (d) troubleshooting problems with the Website and improving the Website; (e) improving the products and services offered to customers; (f) enforcing the Website Terms and Conditions of Use; (g) such other uses for which you may consent from time to time (expressly or by implication); and (h) as otherwise permitted or required by law.

Disclosure of Personal Information

7-ELEVEN may disclose your personal information to third party service providers for the purposes outlined above provided that (a) 7-ELEVEN discloses only the personal information the third party service providers need to deliver the services; and (b) the third party service providers agree not to use the personal information for any purposes other than for the purposes of providing services to 7-ELEVEN or to you on 7-ELEVEN’s behalf.

7-ELEVEN reserves the right to disclose your personal information if required to do so by law or legal process or otherwise requested by any law enforcement officer or agency acting under colour of law.  In addition, 7-ELEVEN reserves the right to disclose your personal information in order to (a) enforce the Website Terms and Conditions of Use; (b) protect and defend the rights or property of 7-ELEVEN; or (c) act in urgent circumstances to protect the safety or security of the public or users of the products or the Website.

7-ELEVEN does not sell, rent or share its customer lists to third parties for marketing or commercial purposes.

Protection of Personal Information

7-ELEVEN has implemented reasonable physical and technical measures to protect your personal information against loss or theft, unauthorized access, use or disclosure.  For example, the Website uses Secure Sockets Layer (“SSL”), an industry standard security protocol which encrypts information you enter while using the Website.  7-ELEVEN periodically reviews its security measures.  However, there are some things that you can do to help protect the security of your personal information as well.  You should not disclose your password to any individual unless such individual is made to comply with the Website Terms and Conditions of Use.  You also should sign out of your account and close your browser window upon completing your use of the Website.

Retention of Personal Information

7-ELEVEN may keep your personal information for so long as is necessary or appropriate to carry out the purpose(s) for which such information was collected or for such longer period as may be required by applicable laws and regulations.


You may update your personal information at anytime by contacting us at slurpee.canada@7-11.com.

Questions or Comments

7-ELEVEN welcomes questions or comments about the Privacy Policy.  Questions or comments should be directed to 7-Eleven Canada, Inc. Communications Department who oversees 7-ELEVEN’s compliance with privacy requirements at: 

7-Eleven Canada, Inc. Head Office


Suite 2400, 13450 102nd Avenue

Surrey, BC

V3T 0C3


(604) 586-0711


(604) 586-1509